Frequently Asked Questions About ChildrensBooks2U
Is my payment processed securely?
Absolutely. If you pay via PayPal, you will be directed to a secure PayPal payment page.
If you opt to use your credit card, our merchant, PayPal uses a secure server. You can see the verified seal throughout the website. Including the homepage and payment page.
When will my product be delivered?
All orders are shipped to be delivered within 4-7 business days. Most orders are shipped the day after the order is placed.
What is your return policy?
The details of the return policy can be found at our shipping page.
How do I get support after a purchase?
You can receive customer support by any of the methods listed on the contact us page.
If an item is back ordered, how long before it is shipped?
Under normal circumstances, a back ordered item is shipped within one week. For seasonal and promotional products the delay may be slightly longer.
How do I navigate from page to page?
You will find all of the top level pages listed across the top of the current page you are on.
If I opt-in to your list, what kind of emails will I receive?
We will email you when we have updated our site, added new content or have a special promotion.
Will I be charged sales tax?
Since our business is located in Indiana, the residents of Indiana will be charged 7% sales tax by law. All other states are exempt.
How can I gather more information before I make a purchase?
How long has your company been in business?
CP GLOBAL SOLUTIONS INC. has been in business since 2009 and continues to grow thanks to you, our valued customers.
I do not see the book I am looking for on your site. Can you get it?
The odds are good that we will be able to attain what you are looking for. Send an email to firstname.lastname@example.org with your request and we will do everything within our power to get the children's book you are searching for included on our site.
Do you accept orders and payments by phone?
Yes. We are happy to take your order or payment by phone if you are unable to complete the ordering process within the website.
What shipping methods do you use?
The carriers we use to handle and deliver your quality childrens books are United Parcel Service (UPS) and the United States Postal Service (USPS).
Will I Receive an Order Confirmation?
Shortly after your order is placed our system will automatically send you an Order Confirmation via email. (If you do not receive an order confirmation within 24 hours, please contact us. Once your order has shipped we will send you a Shipping Confirmation email on the next business day that will provide you with instructions on how to Track Your Order through our website.